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Frequently Asked Questions

Q: Do you have any figures, or is it just plushies?

A: We have a large variety of different prizes, including figures, plushies, accessories, snacks, clothing, and more. Our stock rotates, so be on the lookout! If  you tell us your favorites, we will try our best to get them for you!

Q: Is it all cash? How does the payment work? How much is each game?

A: We have different pricing bundles that we offer, based on the number of tokens you'd like. Gameplay can vary, with claw machines ranging between 1 and 2 tokens per play, with Gashapons at a consistent 3 tokens for the guaranteed prize. You can pay via card, cash, Apple Pay, Alipay, and more, and you will receive the appropriate number of tokens to use in the machines!

Q: Can I just buy a plush? 

A: We do not sell the plushies or figures outside of the machines.

Q: How many tries does it take to win?

A: It depends on skill levels, but rest assured that we are also avid claw machine players. Nothing is more frustrating than putting in a ton of tokens and walking away empty-handed. We adjust each difficulty to the machines based on the prizes (which is not an exact science, more so rigorous testing). If you ever have difficulties and feel like the machine is not operating correctly, do not hesitate to grab an attendant to assist. Everyone leaves happy, and if there are any issues, please let us know prior to your departure!

Q: How old do you have to be to play?

A: The claw machines and Gashapons are for all ages! We do ask to have adult supervision at all times for ages 13 and under. We do have a seating area along with a TV that you are more than welcome to enjoy while your group plays. 

Q: Are you hiring?

A: Not yet, but we will make plenty of announcements on our social media when we do!

Q: I have a specific series/anime I would like to see prizes from. Can I make a request?

A: Yes, 100%. We love hearing from our guests, and want to do our best to have an ever-changing inventory that has a little something for everybody. We will do our utmost to have relevant and interesting prizes, upgrades, and promotions.

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